What is our festival service?

 

Our festival service gives you the ability to own one of our tried and tested Social Power batteries, with the Unlimited Charging Wristband to keep it charged up throughout any festival that we are at in 2017.

 

 

 

Keep yourself connected to loved ones, friends, parents and to call that much needed taxi at the end of the weekend.

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Easy

Pre-order your mobile charging service, and have everything you need delivered to you before you even get to the event. No queueing up when you get there!

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Reliable

Our chargers, and charging systems are tried and tested and our stalls are open long hours. You will always be able to make sure your device is charged up.

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Quality

You know what you are getting. We have no hidden costs, and working in partnership with festivals you can be sure to get a quality service.

What is our festival service?

 

Our festival service gives you the ability to own one of our tried and tested Social Power batteries, with the Unlimited Charging Wristband to keep it charged up throughout any festival that we are at in 2017.

 

 

Keep yourself connected to loved ones, friends, parents and to call that much needed taxi at the end of the weekend.

N

Easy

Pre-order your mobile charging service, and have everything you need delivered to you before you even get to the event. No queueing up when you get there!

N

Reliable

Our chargers, and charging systems are tried and tested and our stalls are open long hours. You will always be able to make sure your device is charged up.

N

Quality

You know what you are getting. We have no hidden costs, and working in partnership with festivals you can be sure to get a quality service.

Step-by-step how does the Music Angel charging system work?

Order your charger and wristband from our online store and get it delivered to you before the festival.

Bring along your charging kit to the festival, no need to queue when you arrive.

Keep you device charged up with our battery, once its empty come and visit one of our stalls. We will swap your empty battery for a full one.

Swap your battery at one of our stalls as many times as you like in 2017 - at any festival we attend.

The battery is yours to keep, no hidden charges and no deposit.

What’s included in my Unlimited Charging Pack?

Music Angel Social Power battery
Unlimited festival charging wristband
Music Angel lanyard
Music Angel carry pouch
USB A – Micro USB cable

Does it work with my phone?

The simple answer is yes, as long as your phone is powered by USB then our charger will charge it.

If you are an iPhone user then you should bring along your own cable to the event, as there is not one included in the Unlimited Charging Pack. We will have MFI approved iPhone cables available for sale at the festivals if you forget!

If you are lucky enough to have a shiny new device that is powered by USB C cable, then you will also have to bring along your own cable as there is not one included. Alternatively, we will have them available to purchase at the event.

If you have an unusual device, then please get in touch and we can let you know if our charger will power it. 

Unlimited Charging Pack (on-site)

Our full unlimited charging pack if brought at the festival.
£25
  • Music Angel Social Power battery
  • Unlimited festival charging wristband
  • Music Angel lanyard & carry pouch
  • Delivered to your home before the event
  • USB powered torch light

Standalone Battery

A single battery, brought without the charging service.
£17
  • Music Angel Social Power Battery
  • Micro USB – USB charging cable
  • Unlimited Festival Charging Wristband
  • Music Angel Lanyard & Carry Pouch
  • USB powered torch light
  • Delivery to your home before the event
Do I need to keep my Unlimited Charging wristband on?

If you want to swap your battery again at one of our stalls, you must keep your wristband securely attached. We will not be able to swap a battery for someone without a wristband on, or with a wristband that is loose.

Please read our detailed terms and conditions of sale before purchase.

I brought a charger last year, do I need to buy another?

Hold tight for more information on how this will work. We’ll update this section as soon as we can!

Please remember we will only swap a battery if it is undamaged, and in full working order. We won’t take one in for a swap in a condition we would not be happy to give one out.

I live outside of the UK, can I still pre-order?

Yes you can, but unfortunately we will not be able to deliver the product to you.

When ordering and entering your address, if placed outside the UK or N. Ireland you will have to pick up your charging pack when you arrive at the festival site for which you purchased the product.

The exact stall to head to will be detailed on our Pre Order pick-up page at least 14 days before the event. It is unlikely we will be able to advise before this point on the pick-up location.

Just bring along a few key bits of information, and head to the ‘pre order pickup’ side of our stall.

Please bring with you to the pick-up point:

– Order confirmation (This is the email that our store, or Ticketmaster sent you when you placed your order. It will have a unique order number, your name and the product that you purchased)

– Some form of identification matching the name on the order confirmation. Please get in touch if the name you placed the order under is not the same as the name that will be picking it up. (This only needs amending for those of you picking up your battery at the festival)

My battery is damaged, will I still be able to swap it?

Unfortunately not, only undamaged batteries will be able to be swapped. This includes both internal, external and cosmetic damage.

Our batteries are charged in constant cycles, and we would not give out a damaged battery to a customer. A general rule of thumb is that we would not take in a battery in a condition that we were not happy to give one out.

If your battery has become damaged and you wish to continue swapping it then you must purchase a new battery. These are available stand-alone at the prices indicated above.

Take a look at what some of 2017’s customers thought about our service

“Fantastic service. I recently went to rewind south and pre ordered my charger. I had unlimited charging and it was well worth the £20.00 I paid. Really friendly staff at the stand.”

Jayne

Facebook

“Fantastic! A massive help at Download Festival – reliable charging, very quick battery exchange, and friendly, efficient staff (used all three of your stands over the course of the weekend and the service was excellent at all of them). Will definitely be recommending and using again!”

Anneka

Facebook

“Absolutely brill idea. Other charging stations a download charged £10 for a full charge, now we all know a full charge only lasts 12ish hours! Music angel gave you unlimited charging over the whole weekend for £20, plus a wireless battery to take home for future camping trips. Even better, your money contributes to people in Rwanda. Very happy with my purchase thanks guys x”

Lorna

Facebook